Please contact us as soon as possible and include the email address used to place the order, the order date and time, the order value, and the payment method. Once we have this information, we’ll be able to resolve the issue.
If the transaction currency is different from the currency of your payment account, your order total will be based on the daily exchange rate of the transaction date.
We’ll only charge the total amount shown in your bag. However, depending on your bank’s policies, foreign transaction fees may apply. Make sure to check your bank’s transaction fee policies, as you’ll be responsible for these fees.